CROWN SHADES Privacy Policy

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We value your privacy highly. This Privacy Policy is intended to inform you of how we, Crown Shades, collect, use, and disclose your personal information in relation to the sale of canopies, gazebos, and other outdoor products, as well as related aftersales services.

When you use our website, which primarily focuses on the sale of canopies, gazebos, and other outdoor products, you may be required to provide certain personal information. We assure you that we will only collect and use this information within the scope permitted by law.

Please read this Privacy Policy carefully to understand how we handle personal information. If you have any questions or concerns, please contact us at:

**Contact Information:**

Phone: +(1)(888) 877-6789

Email: service@crownshadesusa.com

**1. Information Collected**

When you use our website, we may collect personal information that you provide, such as:

- Name

- Email address

- Contact information

- Shipping address

- Payment information

- Other similar identifying information

Additionally, our servers may automatically collect information related to your visit, including but not limited to your IP address, browser type, access time and date, and the pages you visit.

**2. Use of Information**

The personal information we collect is used for the following purposes:

- Processing and fulfilling orders for our products

- Providing aftersales services, including maintenance and provision of spare parts

- Responding to user inquiries and feedback

- Sending notifications related to orders and aftersales services

- Providing a personalized user experience

- Analyzing website traffic and user behavior to improve our services

**3. Information Disclosure**

We will not sell, trade, or transfer your personal information to third parties. However, we may disclose your personal information in the following circumstances:

- When required or permitted by law

- To third-party service providers who assist us in operating our website or providing services to you (e.g., payment processors, shipping companies)

- To protect our rights or property

- To comply with the provisions of this Privacy Policy

**4. Privacy Protection**

We have implemented a range of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission or storage method over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

**5. Cookies**

Our website may use cookies and similar tracking technologies to enhance the user experience. You can choose to disable cookies in your browser settings, but this may affect your access to and use of our website.

**6. Third-party Links**

Our website may contain links to third-party websites. Please note that once you leave our website, we cannot control the privacy practices of third-party websites, so we strongly recommend reviewing the privacy policies of those websites.

**7. Privacy of Minors**

Our services are not intended for individuals under the age of 18. If you are a minor, please do not provide us with your personal information.

**8. Changes to the Privacy Policy**

We reserve the right to update this Privacy Policy at any time. We will post any changes on this page and update the Last Updated date. We recommend checking this Privacy Policy regularly to understand how we protect your personal information.

**9. Contact Us**

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us using the information provided above.

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